Based on the instructions given on March 17th by our Governor and for the health and safety of our members and staff, the credit union is offering limited services at this time. Our branch lobby is currently closed.
The following services are available 24x7:
The following services are available during normal business hours or by appointment (call 702-293-7777 to schedule):
The following services are not available at this time:
Call center agents are available during normal business hours for assistance with Online & Mobile Banking, debit and credit card questions or issues, issues with ATMs or other questions or concerns you may have.
Here are some helpful tips for managing your finances during a pandemic:
Manage Your Finances from Home
Utilize our online and mobile banking whenever possible, and limit branch visits unless necessary. Our online and mobile systems offer convenient and secure ways to view account balances, transfer funds, deposit checks, pay bills and transfer money to friends and family. You can have confidence that you can bank virtually anywhere, anytime with Online & Mobile Banking.
Members needing to get cash can visit our branch and drive-up ATMs as well as use the over 30,000 surcharge-free Co-Op ATMs nationwide. You can find an ATM location by using the Locations link in the Mobile App or by visiting the ATM location page on our website.
Help Stop the Spread of the Virus
We are monitoring the guidance of the World Health Organization (WHO) and the Centers for Disease Control (CDC) regarding the spread of the virus. To maintain a safe workplace, and protect our members, here are the steps our staff is taking, and that you can take, to reduce the spread of the disease.
As our community and the world struggles with the far-reaching ramifications of an event like this, we want you to know that we are here for our members. We understand that there may be instances where members find themselves facing financial difficulties. Boulder Dam Credit Union is here to help, and we encourage members who may be impacted or need assistance to reach out to discuss these issues with us so we can find a solution for you.
Beware of Scams
Look out for suspicious email and text messages, medical supply scams, and fraudulent donation sites that may impersonate a company, charity, or government agency. The intent is to convince you to share sensitive information such as usernames and passwords, make purchases or donations on spoof websites, or download malware onto your device by opening a malicious attachment. Boulder Dam Credit Union will never ask you for your personal information or log in credentials in an email or text message. If you receive a suspicious email or text message, don't respond, click on any links, or open attachments. Verify the authenticity of any website before making a purchase or donation.