The Column - January 21, 2021
ANNUAL MEETING 2021
The pandemic has had a significant impact on many events over the past nine months and unfortunately the Credit Union Annual Meeting will be altered as well. For the first time in recent memory, we will not be providing a catered meal at the Annual Meeting and, based on expected restrictions in gathering size, gifts and prizes will not be a part of our event.
We will be planning a business meeting only on Wednesday, March 17th, at the Boulder Creek Pavilion, and the number of attendees will be determined in early March based on State restrictions in effect at that time.
Please accept our apologies for this disruption to our favorite annual event, but we promise to be back bigger and better than ever in 2022!
CARDHOLDER FRAUD EDUCATION
Fraudsters have become increasingly adept at getting cardholders to share the information they need to commit fraud by posing as financial institution call center agents, or by sending text messages that look like they are coming from your institution, warning of suspicious transaction activities. They are also known to call in to call centers posing as cardholders requesting changes to card information and parameters.
Fraudsters use information stolen through data breaches and malware programs installed on personal computers and other sources. Stolen personally identifiable information (PII) is combined with stolen card information, resulting in sufficient information to create profiles that fraudsters can use to position themselves as an actual cardholder.
Follow these tips to avoid compromising your personal information:
If at any point you, the cardholder, are uncertain about questions being asked or the call itself, hang up and call the Credit Union directly. If you receive a call claiming to be the Credit Union call center and asking to verify transactions, no information should be provided other than your zip code and a ‘yes’ or ‘no’ to the transaction provided. Additional facts:
And one of the best ways to take control of your card activity….
CardValet® is the mobile app that lets you control your BDCU Visa® Debit or Visa® Credit Card from your mobile device. Monitor your transactions, block types of transactions or turn your card on or off. CardValet® puts the power in your hands.
To access CardValet® view the Access Solutions tab on our website.
“Learn from yesterday, live for today, hope for tomorrow.” - Albert Einstein